Legal

Privacy Policy

Last updated: May 2025 · GO Glamping, Dobra Voda, Montenegro

This Privacy Policy explains how GO Glamping ("we", "us", "our") collects, uses, and protects information when you visit goglamping.me or use our Guest App.

1. Who We Are

GO Glamping is a private accommodation property located in Dobra Voda, Montenegro. Contact: WhatsApp · goglamping.me

2. Information We Collect

When you visit our website:

Usage data via Google Analytics (pages visited, session duration, browser type, approximate location) — only if you accept cookies.
No personal data is collected automatically without your consent.

When you make a booking enquiry:

Name, phone number, and dates you provide via the booking form or WhatsApp.

When you use the Guest App:

Name, WhatsApp number, and checkout date stored locally on your device (we do not receive this automatically).
Minibar and service orders are stored on your device and sent to us via WhatsApp only when you tap "Send".

3. How We Use Your Information

To respond to booking enquiries and manage your reservation.
To process service requests during your stay.
To analyse website traffic and improve our site (Google Analytics, with consent).
We do not sell, rent, or share your data with third parties for marketing purposes.

4. Cookies

We use cookies only with your consent. If you accept, we load Google Analytics (Google LLC) which sets cookies to track site usage. Google's privacy policy: policies.google.com/privacy.

If you decline, no tracking cookies are set. You can change your preference at any time via the "Cookie Settings" link in the footer of our website.

5. Data Storage & Retention

Booking enquiry data (name, phone, dates) is stored in our WhatsApp conversations and deleted when no longer needed for operational purposes. Guest App data is stored only on your device's browser storage and is not transmitted to our servers.

6. Your Rights

Under GDPR (where applicable), you have the right to access, correct, or delete personal data we hold about you. To exercise these rights, contact us via WhatsApp or email.

7. Third-Party Services

Google Analytics (Google LLC) — analytics, with consent only.
WhatsApp (Meta Platforms) — used for booking and guest communication.
Booking.com — external booking platform with its own privacy policy.
Google Fonts — loaded from Google servers; subject to Google's privacy policy.

8. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes.

9. Contact

Questions about this policy? Contact us via WhatsApp or visit goglamping.me.